Remote data backup case studies

The Survey Association

Having tried many ways to ensure our information was securely backed up, I was interested to hear about the service that PCM provide. It sounded straight forward and reassuringly non-technical. The set-up was a breeze as it was all done remotely. Now I have peace of mind about the files we cannot afford to lose - and it does not depend on my memory!

Rachel Tyrrell, Administration Manager, www.tsa-uk.org.uk

Furness Partnership

We often access the remote backup to "grab" past files when a drawing has been overwritten and we need to refer back to an earlier version. However, a year or so ago it was invaluable to us following a hardware failure which caused temporary suspension of our own server. PCM were able to create a remote login for our engineers, who then simply downloaded the files they needed to work on via the Internet to local PCs, enabling us to provide continuity of service.

Carey Henry, Associate Director, www.furnesspartnership.com

Applied Metal Technology

Having already experienced the convenience, simplicity and inherent reliability of a remote backup service, we quickly realised that the demands of our day to day work in terms of volume and importance were much better and more efficiently served by a professional service. The system works well for us. We recently experienced an incident with a hard drive failure, but thanks to the remote backup we were able to retrieve all data and software and were up and running again quickly and with minimal fuss.

David Hopton, Technical Director, www.appliedmetal.co.uk

Architecture & Design Partnership

Our main requirement was peace of mind - we are always mindful of our responsibilities to our clients in ensuring the security of their drawings and associated data, and need to know that to know that a professional backup system exists to provide these levels of protection. PCM provide us with an excellent background service. We are architects, not IT professionals, and if problems occurred with our previous systems, information recovery was not necessarily an easy project, demanding both time and money. Now, we can either recover files ourselves quickly and easily, or simply request assistance from PCM to email us the required folders.

Russell Earnshaw, Partner www.adp-architects.com