In common with many businesses, recession has compelled us to take stock of what we do and how well we do it. In straightened times, all service businesses are potentially subject to the ills of an ailing economy.
Not so long ago, the experts were preaching that information technology companies must specialise if they wished to survive. Citing the Jack-of-all trades, master-of-none philosophy, the gurus espoused the need for highly specialist knowledge-loaded businesses.
Thankfully, the world is not a perfect place and it may also be reasonably argued that four specialist mechanics servicing one vehicle will result in a mess accompanied by a large bill. There is always an anorak who knows more than the other anorak………and there is always the customer, of course, who actually just wishes to get the kit working in order that their organisation can operate effectively.
Increasingly, IT equipment has become ever more reliable and as a consequence, understanding how the guts work has become of diminishing importance. What is essential, however, is understanding what the equipment can do and how the application of technology may improve productivity. For some time now, for example, selection of software has dictated business process and this has inevitably been as a result of affordability.
All of this may be the subject of significant change; for example Software as a Service (SaaS) may decimate those organisations which specialise in specific software product areas and rely upon expensive support and update contracts. All of a sudden, specialist software is available for buttons.
We are already helping organisations to implement Google Apps.
Want to know more?
Call us on 0113 2311066.
We are actually pretty damn good.